By Kallie Stahl

Roberta Pierce joined Access Services as the Access and Collections Coordinator in the fall. Focusing on resource sharing, Pierce assists patrons with Interlibrary loan (ILL) requests, specifically through E-ZBorrow and ILLiad services.

“It’s like solving a puzzle,” Pierce says of her position at Falvey. “My favorite part is researching and locating a specific book chapter or particular journal article to assist a patron in their scholarship.”

Access Services processed 4,500 E-ZBorrow requests and 8,650 ILLiad requests in 2019. As Interlibrary loan services are free of charge to all Villanova students, faculty, and staff, Pierce encourages the campus community to utilize the available services. “The possibilities are endless through Interlibrary loan.”

Pierce previously worked in resource sharing at Jefferson University on the East Falls campus and is a student in Villanova’s College of Professional Studies pursuing a bachelor’s in Information Systems. She earned a bachelor’s in Psychology with a minor in Women’s Studies from California State University, San Bernardino.

When she not spending time with her family, Pierce enjoys listening to podcasts and audiobooks. She’s currently reading Room 1219, a novel detailing the rise and fall of comedic actor Roscoe “Fatty” Arbuckle.

Pierce’s office is located behind the Access Services Desk on Falvey’s first floor.

Telephone: (610) 519-3848.

Email: roberta.pierce@villanova.edu.

Kallie Stahl ’17 MA is Communication and Marketing Specialist at Falvey Memorial Library.