FALVEY MEMORIAL LIBRARY

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FAQ's at the Desk

 

INFODESKTO

The following are some of the most frequently asked questions we hear at the front desk. Hopefully, these answers will clarify any uncertainty you may have with the Library. Leave a comment below for any question we might have missed.

Q. Can I use the group study room for a phone interview?

A.The group study rooms (GSRs) are only for what the name suggests: group studying. Because there is a two-person minimum for GSRs, two people must be present with their Wildcards to check out a GSR. These rooms may be used for a maximum of two hours. For individual rooms set up for phone interviews, students can go to the Career Center in Garey Hall.

Q. Where is room 415?

A. Room 415 is a new classroom on the library’s 4th floor. When you enter the building, turn right and take the stairwell to the 4th floor. When you exit the stairwell on the 4th floor, turn right. Room 415 replaced University Archives, which was subsequently moved to the ground floor.

Q. Do you have the textbook for my class?

A. The Library does not purchase textbooks for current courses unless specifically ordered by faculty or a librarian deems a book as important to the collection. Cost and space are the main reasons the Library does not buy the assigned textbook for every class. Sometimes, though, a professor puts their personal copy on reserve, but students would not be allowed to take this book out of the Library.

Q. The Library does not have the book I am looking for; is there anything else I can do?

A. You have a couple of options for books that we do not own or that are currently checked out:

  • – Check E-ZBorrow
  • – Check Interlibrary Loan
  • – Check Rosemont College’s library- Considered our “sister” school, Rosemont allows Villanova students to use its library as if they were students there.
  • – Villanova belongs to a group called TCLC which grants students the privilege to borrow books from members in the group. Click here for more information.

Q. I have a $103 fine on my account for an overdue book. Do I have to pay the entire amount?

A. The book you have borrowed is so overdue that our library system assumes that the book is lost. Overdue fines have stopped accruing at $3 and a $100 lost-item-replacement fee has been assessed. If you return the book, the $100 fee is waived, but you still have to pay the $3 overdue fine.

Q. How does the print quota work?

A. Full time students are allotted $60 towards printing while part time students get $20. This allotment is for the entire year, resetting in the summer. If you are running low, students can go to the Wildcard Office to add more funds. After this allotment is depleted, print jobs will automatically start to draw from the Novabucks on your Wildcard.

Q. How many books can I check out, and how long can I have them for?

A. The number of books and length of time you have them for are all dependent on your status; luckily this handy chart breaks it down.


FAQs at the Desk by Raamaan McBride, writer on the Communication and Service Promotion team and specialist on the Access Services team.


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Last Modified: January 21, 2015