In March 2013, the Falvey Satisfaction Survey was administered through the University’s Office of Planning and Institutional Research (OPIR) to a random sample of 669 full-time and adjunct faculty members. The aim was to learn how their teaching and research activities interact with Falvey Memorial Library resources and services.
Results included responses from 14 academic administrators and chairs, the College of Engineering, College of Nursing, the Villanova School of Business, and a majority of responses from the College of Liberal Arts and Sciences – humanities, social sciences, and sciences.
We are grateful to every one of you who took the time this year to tell us what you think. Some highlights appear below. A full report about library services and collections, e-book usage, students’ use of information, data indicators and written comments are linked below. The report is accompanied by an appendix of selections from a U.S. faculty survey.
Library Services & collections
The library website remains one of the best ways to learn about library events, services or resources along with Campus Currents Newswire, email and the liaison librarian. An average of 83% of full-time faculty knows one or more of their liaison librarians, a slight increase over the past survey. More than half of adjunct faculty responding know one of their liaison librarians, a significant increase since our last survey.
The interlibrary loan/E-ZBorrow services ranked essential or very high in importance for fully 95% of respondents, followed by research consultations for faculty and students, walk-in reference help, library website content, liaison librarians, and library online subject, course and topic guides.
“I have never been without what I need. If Falvey does not have it, ILL [interlibrary loan] has been great.”
See the full report here.
Merrill Stein is team leader of the Assessment team and liaison to the Department of Political Science. Other members of the Assessment team include Dennis Lambert, Kathleen O’Connor, Susan Ottignon and Barbara Quintiliano.
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