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Temporary Internet Service Provider Outage Affects Distance Library Users

There appears to be a network outage in the Philadelphia area on one of the routers utilized by the University’s internet service provider (ISP). UNIT is working with them to resolve the routing problem.

In the meantime, using the University’s Virtual Private Network (VPN) appears to be an acceptable short term work around  for faculty and staff. Here are instructions on how to install/use it.

http://www1.villanova.edu/villanova/unit/MobileComputing/gateway0.html

Students who live outside of the Philadelphia area may contact us directly for research assistance at either 610-519-4270 or at ref@villanova.edu. Our online chat may also be available from the homepage. Look for the green “Ask a Librarian: Live Chat” button in the lower right hand corner of the screen.

We apologize for any inconvenience this network outage may cause our users and colleagues.

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Last Modified: February 6, 2013