Phylis Wright was recently promoted to Manager of Access Desk Services. Commenting on her promotion, University Librarian Joe Lucia said, “Phylis has a long history of dedicated service to the library and has been recognized for that by the faculty through the Facultas Award (spring 2006). She has an unwavering commitment to making the library a welcoming and responsive environment for our users. She also does an amazing job hiring and coordinating the schedules of the students who work on the Access team.”
Phylis began her library career working part-time in Reserves, and then became a full-time employee. Other library assignments have included a stint in interlibrary loan. In addition to her work in Reserves, she began hiring, training and scheduling students who work at the circulation desk, a number that ultimately grew to sixty student employees.
Luisa Cywinski, team leader of Access Services and Phylis’s supervisor, said “Our large group of student employees, who work in multiple areas of the department, reflect Phylis’s commitment to the goal of making cross-training a reality.” Luisa also said that Phylis will be the “front end manager” at Access Services, where her dedication to service will benefit library patrons most.
Phylis commented that her “job is always changing,” and she is excited about her promotion because she is “very people-oriented.”
In her free time Phylis indulges in her interest in crafts such as beading, ceramics and wreath-making.
By Alice Bampton